Bulk Wholesale Cooperation Terms

Standard MOQ starts at 50–100 pieces per item and per decoration, with lower trial quantities available on selected stock products. Pricing is tiered — typical breaks are 100 / 500 / 1,000 / 5,000 pieces — and mixed-item programmes can be combined to reach a higher tier.

Quotations are valid for 30 days. Prices exclude freight, duties and taxes unless your quotation is stated as DDP.

• Standard: 30% deposit on order confirmation, 70% balance before shipment.
• Orders under USD 1,000: 100% prepayment.
• Repeat clients with a 12-month history may apply for net 30 terms or an irrevocable L/C at sight, subject to approval.
• Accepted methods: bank transfer (T/T), L/C, and card or PayPal for sample and small orders (a processing surcharge may apply).

Every bulk order passes in-house QC against the approved pre-production sample, with an AQL 2.5 general inspection level II standard for major defects. Third-party inspection (SGS, BV, TÜV or your own agent) is welcome and arranged at the buyer's cost.

Because custom decoration is produced in runs, a ±3% quantity tolerance applies. You are invoiced for the quantity actually delivered.

• Blind shipping and neutral packaging with your own brand documents on request.
• White-label digital proofs and product photography you can present to your clients.
• Annual volume rebates for partners committing to a yearly programme.
• Regional priority support can be discussed for partners with consistent order volume; exclusivity is only granted in a separate written agreement.

Because goods are personalised, orders cannot be cancelled or returned once mass production has started, except for defects caused by us. Cancellation before production starts is refunded less proofing, tooling and material costs already incurred.

Report any quality issue within 7 calendar days of delivery with photos and the affected quantity. Verified defects are reworked, replaced in the next shipment or credited, at your choice. Our total liability for any order is limited to the invoice value of that order.

Materials are selected to meet EU REACH and US ASTM / CPSIA requirements for the relevant product category; test reports are available on request per order. The buyer confirms it owns or is licensed to use the logos and artwork it supplies, and indemnifies us against third-party IP claims arising from that artwork.