Contact BrandedGiftHub | B2B Custom Corporate Gift Inquiry & Support
Get in touch with our custom-gift team for bulk-order quotations, sample requests, project consultation, artwork guidance and after-sales support. Whether you are sourcing logo-branded promotional merchandise for a corporate event or premium portrait-engraved cultural-creative keepsakes for an awards ceremony, our B2B specialists will guide you through every step.
Send Us A Message
Fill out the form below and our team will respond within 24-48 business hours.
What Happens After You Contact Us
- 1
Inquiry Received
Our team acknowledges your message and reviews your requirements, product interest, quantity and delivery timeline.
- 2
Recommendation & Quotation
Within 24-48 business hours, you receive a tailored product recommendation and tiered pricing. We will clearly state whether your requested customisation (logo only, or portrait/signature engraving) is supported by the relevant product line.
- 3
Sample & Artwork Phase (if applicable)
For Cultural & Creative Gifts involving portrait or signature engraving, we guide you through artwork submission and digital-proof approval. Physical samples can be arranged upon request.
- 4
Production & Delivery
Once details are confirmed, production proceeds with quality checkpoints, followed by export-safe packaging and worldwide door-to-door shipment with tracking.
Inquiry Guide: Which Channel Should You Use?
| Your Need | Best Channel | What to Include |
|---|---|---|
| Bulk corporate order pricing | Request Bulk Quote form | Product name, quantity, customisation type, target delivery country, event date |
| Order a physical sample first | This contact form or Bulk Quote form (mark “Sample Request”) | Product name, shipping address, desired customisation |
| Photo / portrait engraving feasibility question | This contact form | Attach your photo; describe product type and quantity |
| Existing order / after-sales issue | This contact form (select “After-Sales”) | Order number, issue description, photos if applicable |
| Media / partnership / distribution inquiry | This contact form (select “Other”) | Company name, partnership type, region |
Frequently Asked Quick Answers
How fast will I get a reply?
All inquiries receive a formal response within 24-48 business hours. Bulk-quote submissions via the dedicated Request Bulk Quote form are prioritised.
Can I order a sample before placing a bulk order?
Yes. Samples are available for most product lines in both our Standard Promotional Gifts and Cultural & Creative Gifts collections. Sample pricing and lead time will be provided in your inquiry reply.
Do you support portrait photo engraving on all products?
No. Portrait, group-photo and handwritten-signature engraving are exclusively available in our Cultural & Creative Gifts collection (K9 crystal, walnut wood, brass-metal). Standard Promotional Gifts such as tumblers and tote bags support logo branding only.
Which countries do you ship to?
We provide worldwide door-to-door delivery via trusted international carriers. Please include your target delivery country in your inquiry for accurate shipping cost and lead-time estimates.
Prefer To Start With A Bulk Quote?
For fastest pricing on large-volume custom gift orders, use our dedicated bulk-quote form. Include your product interest, quantity, customisation requirements and target delivery date.
Or email us directly at info@brandedgifthub.com