Privacy Policy
This page is maintained by BrandedGiftHub to explain how we handle the information you send us. It is not an independent certification.
We respect your privacy. All information submitted on our website BrandedGiftHub.com is only used for business quotation, design communication and customer service. We will never sell, share or distribute your personal information to any third party. All data is protected and used strictly in accordance with international commercial privacy standards.
Design files you upload to the Online Design Customizer stay in your own browser storage unless you choose to attach them to an inquiry. You can clear them at any time.
Cookies & Consent (EU / GDPR)
Visitors in the European Economic Area and the UK are shown a three-level consent banner before any non-essential cookie is set:
- Level 1 — Strictly necessary: language, currency, saved designs and security. Always active.
- Level 2 — Analytics & performance: anonymous usage statistics. Off until you allow it.
- Level 3 — Marketing & personalisation: seasonal campaign relevance and advertising measurement. Off until you allow it.
You may withdraw consent at any time by clearing your browser storage for this site, or by emailing info@brandedgifthub.com. You can also request access to, correction of, or deletion of the enquiry data you sent us.
European Privacy Notice (EU / UK GDPR)
This clause applies to visitors and business buyers in the European Economic Area, the UK and Switzerland. BrandedGiftHub is the data controller for the information you send us; you can reach us at info@brandedgifthub.com for any data protection question or request.
- Data we process: contact and company details, enquiry content (product, quantity, deadline, budget), uploaded logo or artwork files, email correspondence, and technical data such as IP-derived country and cookie choices.
- Legal basis (Art. 6 GDPR): performance of a contract or pre-contractual steps for quotations and orders; consent for newsletters, analytics and marketing cookies; legitimate interest for fraud prevention and securing the website; legal obligation for commercial and tax record keeping.
- Retention: enquiry data is kept for 24 months from the last contact, order and invoicing records for the statutory period (typically 10 years), and newsletter data until you unsubscribe.
- Recipients & processors: our hosting, database and transactional email providers, and freight or courier partners when a shipment requires it. Processors act only on our instructions under Art. 28 agreements.
- International transfers: data may be processed outside the EEA (including the United States and China for order handling). Such transfers rely on the European Commission's Standard Contractual Clauses together with additional technical safeguards such as encryption in transit.
- Your rights (Art. 15–22 GDPR): access, rectification, erasure, restriction, data portability, objection to processing based on legitimate interest, and withdrawal of consent at any time without affecting prior lawful processing.
- Exercising rights: email info@brandedgifthub.com with the subject "GDPR Request". We reply within one month and never charge for a first request. You may also lodge a complaint with your national supervisory authority.
- Automated decision-making: we do not carry out automated decision-making or profiling that produces legal effects.
California Privacy Notice (CCPA / CPRA)
This supplementary notice applies to visitors and business buyers located in California.
- Categories collected: identifiers (name, company, email, phone), commercial information (product interest, quantity, budget) and internet activity (pages viewed, cookie preferences).
- Purpose: to prepare quotations, arrange sampling and production, and reply to your enquiry.
- No sale or sharing: we do not sell your personal information and we do not share it for cross-context behavioural advertising.
- Your rights: you may request to know, correct, delete or receive a copy of your personal information, and you will not be discriminated against for exercising these rights.
- How to submit a request: email info@brandedgifthub.com with the subject "California Privacy Request". We verify requests using the email address on file and respond within 45 days.
Data Controller & Contact
BrandedGiftHub — Custom Corporate & Promotional Gift Supplier
Email: info@brandedgifthub.com · WhatsApp (24h): +86 134 8094 4055
US business address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Related policies: Shipping & Lead Time, Sampling & Mold Fees, Wholesale Terms.
Questions about this policy? Contact our team.