1. Send artwork
Upload your logo in the online customizer or attach the file to the request form below. Vector files (AI, EPS, PDF) give the sharpest engraving.
Sample Order Process
Order A Branded Gift Sample Before You Commit
Approve the real product in your hand — engraving depth, colour, weight and packaging — before releasing a bulk order. The sample fee is credited back against your production order, so evaluating costs you nothing in the end.
How Sampling Works
2. Free digital proof in 24h
We confirm decoration method, position and size, and flag anything that will not reproduce well before any cost is incurred.
3. Sample fee, credited back
The sample fee plus express freight is invoiced up front and credited against your first bulk order of that item.
4. Produced in 3–7 days
Physical samples are made on the same line as bulk production, then shipped by express courier with tracking.
Digital Proof & Sample QC Assurance
See your logo on the product before you pay, and get a checked sample before bulk production starts.
- 01
Free digital proof in 24h
A dimensioned mock-up showing logo position, imprint size and colour reference — before any payment.
- 02
3 free revision rounds
Adjust size, position or method until it looks right. Approve or request changes from your account.
- 03
Pre-shipment QC record
Your physical sample is checked against the approved proof and photographed before it leaves the factory.
- 04
Sample fee credited back
Sample fees are deducted from your first bulk invoice of that item when it meets the agreed MOQ within 90 days.
What we check on every sample
- Dimensions: Key sizes measured against the approved drawing.
- Logo position & size: Placement compared with the signed-off digital proof.
- Colour reference: Print and fill colours checked against your Pantone reference.
- Decoration finish: Engraving clarity, foil edges and fill coverage inspected close-up.
- Surface & packaging: Scratches, chips and insert fit checked; packed for courier transit.
Indicative Sample Fees
Fees depend on decoration complexity and packaging, not on your order size. Express freight is quoted separately at cost.
| Sample type | Indicative fee | What is included |
|---|---|---|
| Stock item, existing decoration | US$25 – 45 per sample | Standard drinkware, tote bags, notebooks, acrylic keepsakes. |
| Custom engraving or full-colour print | US$45 – 90 per sample | Includes artwork setup and one revision round. |
| Custom gift set or bespoke packaging | US$90 – 220 per set | Rigid box, insert and printed card mock-up produced together. |
- Sample fee credited back against the bulk order of the same item.
- Free digital proof before any payment is requested.
- Samples produced with production tooling, not hand-made mock-ups.
- Engraving parameters archived so repeat orders match the approved sample.
Request Your Sample
Tell us the item and decoration you want to evaluate. We reply with the digital proof and sample invoice within 24 hours.
Already have an RFQ list?
Add sample lines to your RFQ list and request samples plus bulk pricing in a single inquiry.
Open My RFQ List